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Calling Features

Voicemail Feature Activation Digit Abbreviated Dial Anonymous Call Rejection Call Block (Selective Call Rejection) Call Forward (All Calls) Call Forward (Busy) Call Forward (No Answer) Call Forward (Out of Service) Call Return Call Trace Call Waiting Caller ID Block Conference Dial Tone and Ringer Patterns Do Not Disturb Hold Permanent Caller ID Block Release Priority Call Privacy Guard Redial Selective Call Forward

Call Forward (All Calls)

Call Forward (All Calls) allows you to forward all calls for your phone to the number you enter. Calls will not ring at your phone and will be sent to the number you entered as the forward destination. If your telephone has a display, it will show that your telephone is forwarded. You can forward calls to an IP or non-IP phone.

If your phone does not have an indicator showing that the phone is forwarded, then it will emit one short ring or “ping ring” when a call comes in to the phone. The “ping ”is provided to remind you that your phone is forwarded

Enabling Call Forward (All)
1.	Pick up the handset and press 72# on the telephone keypad. If you do not have a previously configured forward number, you will be instructed to enter a forwarding number and press #. If you previously configured a forwarding number, you will be instructed to do one of the following: Press 1 to enable forwarding. Go to step 8. Press 2 to change the current forwarding number. Go to step 2.
2.	Enter the number to which you want to forward all your calls. Be sure to enter the number exactly as you would if you were to call that number. Include the area code, if necessary.
3.	Press #.
4.	A prompt asks you to confirm the forwarding number by pressing # or re-enter the forwarding number by pressing *. If you entered an external number, but are not allowed to forward calls to external numbers, a prompt states the number is invalid and requests you enter a number.
5.	If you pressed *, return to step 2 or hang up.
6.	If you pressed #, you are offered the option to verify the forwarding number. Press 1 to verify the number you entered. Press 2 to enable the number. Go to step 8.
7.	If you pressed 1, the forwarding number is dialed. Call is answered by a person: Explain your call, have them hang up, and then press # to enable the forwarding number or * to exit without enabling forwarding. Call is not answered: Prompt explains call not connected and asks you to press # to enable the forwarding number or * to exit without enabling forwarding. Answering machine or voice mail answers: Press # to escape, and then press # to enable the forwarding number or * to exit without enabling forwarding.
8.	Forwarding for all calls is enabled. NOTE: When Call Forward (All) is enabled, you will hear the message “Forward, forward, forward” when you pick up the handset.

Disabling Call Forward (All)
1.	Pick up the handset and press 73# on the telephone keypad.
2.	Call forwarding (all) is disabled and the phone hangs up.

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